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EPFO Claim Fixer Main EPF Withdrawal Guide

Employer has not approved KYC: what to do

Common Portal Messages:"KYC PENDING FOR EMPLOYER APPROVAL""DIGITAL SIGNATURE NOT APPROVED BY EMPLOYER""BANK / PAN KYC PENDING WITH EMPLOYER FOR OVER 60 DAYS"

Quick Solution

When you add Bank or PAN KYC to UAN, it stays in 'Pending for Employer Approval' status until authorized via Digital Signature (DSC). If your former company is unresponsive or closed, you can request bank verification directly or lodge an EPFO Grievance at epfigms.gov.in.

Resolution Time3 to 15 days depending on employer response or EPFO grievance escalation
Key Proofs2 Listed
EPFO Portal FeeFree
Last Verified11 October 2026

Resolution Checklist

Your checklist

Documents to keep ready

0 of 2 ready

Steps

  1. Contact HR / Payroll Dept

    Email company HR with your UAN and KYC reference number requesting approval in the Employer Portal.

  2. Lodge EPFO EPFiGMS Grievance if delayed

    If pending over 15 days, raise a grievance at epfigms.gov.in under 'Employer Not Approving KYC' category.

Fees

  • Grievance FeeFree

Fees change. Confirm the current amount on the official portal.

Usual time 3 to 15 days depending on employer response or EPFO grievance escalation

Independent guide, not a government website. Submit on official portal.

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Detailed instructions

Employer has not approved KYC: what to do: step-by-step

Rule source: EPFO Digital Signature Certificate (DSC) Employer Portal Guidelines & EPFiGMS Resolution SOP. Checked on 11 October 2026.

Handling Pending Employer KYC Approvals

When you add new Bank details or PAN in the UAN portal, the entry remains under Pending for Employer Approval until HR approves it using Digital Signature Certificate (DSC).

What to Do if Employer Delays Approval

  1. Follow up with HR: Email your UAN, employee ID, and screenshot of pending KYC to company HR.
  2. Escalate via EPFiGMS: If the employer delays beyond 15 days or refuses to approve, lodge an official grievance on https://epfigms.gov.in/.

If Employer Company is Closed

If your former company has shut down, contact your regional EPFO field office for manual bank attestation procedure.

Main Guide

Return to EPF Withdrawal Guide after your KYC is approved.

Still Rejected? Official Escalation Route

If your online correction or employer approval is stuck after following these steps, you can file an official complaint on the EPFO I-Grievance Management System (EPFiGMS).

File Official EPFO Grievance (EPFiGMS)